Employee Onboarding
Welcome and empower your team with streamlined onboarding
Introductory Consultation
"We shared our requirements with Optimum and their customized approach has provided us with a solution that fits us perfectly. And it's nice to know this solution will evolve with us as our business grows."
Tyler Moon, Owner of Top Lids
Deliver a Seamless Start for Your New Team Members
Fuel new agent excitement with easy, ongoing touchpoints
An enhanced, intuitive experience for new employees
An enhanced, intuitive experience for new employees
Guided assistance from start to finish
Clearer paths, smoother workflows
One hub for all your communication channels
Omnichannel support, seamlessly connected
Multimedia content delivery
Available in every language
Optimum Messaging
Automated omnichannel conversations to enhance relationships with customers and prospects.
HR Personnel
Boost onboarding with connected tools and actionable insights
Flexible Workflows That Fit Your Team
Every business is unique—and so is every employee
- Your workflow adapts based on custom rules and how applicants move through the experience
- Spot drop-off points in real time and step in with automated or manual support to keep onboarding on track
- Automatically assign resources and groups based on employee type, with smart notifications built in
Unified Communications Hub
Connect with employees via SMS, chat, email, phone, and video
- No more switching between apps, everything’s in one place
- Deliver personalized support with ease
- Resolve onboarding questions faster and more accurately
Insights Dashboard
Track where every employee is in the onboarding journey
- Spot bottlenecks and improve completion rates
- Reach out to applicants proactively based on smart triggers
- Use real-time insights to alert recruiters and guide applicants
Optimum Student Onboarding
Enhance the onboarding experience for you and your students
Affordable Plans
Start with Optimum for $250/month, including full access for one admin and one processor. Add a multi-role (full) user or additional processor for $100, Add an additional admin for $150, or single-role (basic) users for just $50 each.
Just a sampling of customers who trust Optimum
